Do I qualify for Mobile Check-In?
Mobile Check-In is NOT available for:
Guest(s) travelling with infant(s)
Guest(s) with reduced mobility and those with special needs
Guest(s) travelling alone below 16 years old
Guest(s) with medical condition/illnesses
Guests travelling to Australia (requires Pre-immigration Clearance)
More than 9 guests under one Booking Number
Please note that Mobile Check-In is available for AirAsia flights (flight numbers: AK/FD/QZ/PQ/Z2/I5) from 14 days up to 1 hour before scheduled time of departure and for AirAsiaX flights (flight numbers: D7/XJ) from 14 days up to 4 hours before schedule time of departure.
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